Open an effective support ticket
The information to provide for a faster and more accurate response.
Use a precise subject and mention the page or module concerned, the expected result and the exact error message. Add when the problem occurs and the steps already attempted.
Never send a password in a ticket. JOSKASOFT will never ask for your complete password.
Never send a password in a ticket. JOSKASOFT will never ask for your complete password.
Was this article helpful?
Need personalised help?
Open a ticket from your customer portal to talk with the JOSKASOFT team.
Contact support →